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‎12-25-2023 01:01 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V0AV)
Operating System: Microsoft Windows 11

hey, i just bought this laptop and i was wondering if it’s possible to upgrade my ram without voiding the warranty, i’m from philippines and i’m unsure about it. 

 

thank you.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2023 07:47 AM

HP Recommended

Hi:

 

This is a peer-to-peer forum. 

 

We do not work for or represent HP, so we are unable to reply on HP's behalf regarding the warranty terms and conditions.

 

I recommend you contact HP customer service and seek a definite answer from HP.

 

Contact HP | HP® Philippines

 

Chapter 5 of the service manual on your notebook's user guides support page indicates that installing SSD's or memory is a customer-authorized procedure, so off the record, I would assume that you will not void the warranty unless you break something in the process of doing the upgrades.

 

Maintenance and Service Guide (hp.com)

 

Do note however, that if your notebook ever needs warranty work, you must return the notebook to its original hardware configuration before sending it in for service.

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎12-25-2023 07:47 AM

HP Recommended

Hi:

 

This is a peer-to-peer forum. 

 

We do not work for or represent HP, so we are unable to reply on HP's behalf regarding the warranty terms and conditions.

 

I recommend you contact HP customer service and seek a definite answer from HP.

 

Contact HP | HP® Philippines

 

Chapter 5 of the service manual on your notebook's user guides support page indicates that installing SSD's or memory is a customer-authorized procedure, so off the record, I would assume that you will not void the warranty unless you break something in the process of doing the upgrades.

 

Maintenance and Service Guide (hp.com)

 

Do note however, that if your notebook ever needs warranty work, you must return the notebook to its original hardware configuration before sending it in for service.

 

1 person found this reply helpful
Was this reply helpful? Yes No
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