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    Need Windows 11 help?
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Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Your recovery disk is fine. The BIOS will have no effect on it.
HP Recommended
Download win10 media creation tool,
Write the update to an extenal USB or HD,
Turn on Airplane mode,
Then update!

This worked like a charm for me.
HP Recommended
BTW I have an kabylake i5 Spectre x360
HP Recommended

Downloaded 1709 today from the "get the early version" link on the settings update & security  page, and an hour or so later the update finished installing. This is the 13 x360 convertible. After redoing many of the settings, everything seems to be working.

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