windows 10 worked fine on 250GB HD, but can't install it on 500GB HD

[Elie29]

Hi, i've upgraded my laptop to windows 10 and it's working fine, on a 250GB HD but i need more space!

i tried to reinstall windows after replacing the hard drive for a 1TB SSD but i couldn't coz the laptop couldn't locate the hard drive,

i bought another 500GB sata hard drive and i'm still having the same problem.

can you please help?

Thank you.

[Riddle_Decipher · Accepted solution]

@Elie29 That's probably because this device doesn't support mass storage device (HDD) above 200GB (max 250GB) as per the below chart:

Click here to verify the same on page. 3 - 25.

P.S: Welcome to HP Community 😉

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Have a great day ahead.

[Elie29]

Thank you   

[Elie29]

one more question, is there a way to update the bios so it will take more than 250 gb?

 Thank you. 

[Riddle_Decipher]

@Elie29 I'm afraid we don't release BIOS updates for obsolete products, also, there are no updates as such that would make it accept more storage space as such,

You may want to try an external storage via USB instead.