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‎01-09-2019 02:30 PM

HP Recommended
Product: HP 15-af131dx
Operating System: Microsoft Windows 10 (64-bit)

My laptop was advertised to have amd a6-5200 apu with Radeon R4 graphics but when i received my laptop and looked at the system properties I came to find out that it does have the amd a6-5200 apu, but doesn't have the radeon r4 graphics installed it has the radeon r3.  Is there any way I can get a board that has the r4 graphics instead of the r3 that im currently running?

3 REPLIES 3

‎01-09-2019 02:55 PM

HP Recommended

@byucougars420

 

The following link shows specs of your computer

 

   https://support.hp.com/au-en/document/c04797004

 

It has   2.0GHz AMD Quad-Core A6-5200 APU that means the AMD Radeon R4 graphics comes (or embedded) to the CPU. Can you see which version of  AMD High-Definition (HD) Graphics Driver on your machine (using Device Manager). If less than 15.201.1101.0 Rev.A please download and install

 

        https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74716.exe

 

Regards.

BH
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‎01-10-2019 01:28 PM

HP Recommended

 @Banhien

 

Screenshot (16).pngScreenshot (18).png

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‎01-10-2019 01:32 PM

HP Recommended

As you can see the specs of my laptop are not the same as the ones hp has listed via the link you provided

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