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‎10-09-2024 06:01 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U8AV)
Operating System: Microsoft Windows 11

I bought this laptop on july 2024 but its warranty status shows that it started on sep 2022 and has already ended in oct 2023. How to claim my warranty??

1 person had the same question
3 REPLIES 3

‎10-09-2024 06:14 AM

HP Recommended

Hello @erase_d , how are you ?

 

When contacting HP, simply inform them that you have the invoice as proof and they will make the necessary corrections to the system and activate it correctly.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
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1 person found this reply helpful
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‎10-15-2024 02:09 AM

HP Recommended

I did, but they said that there is a delay in date of purchase and born date, so i need to contact seller.

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‎10-15-2024 07:48 AM

HP Recommended

Hello @erase_d 

 

It is likely that it will have to be updated on the HP system. That's why they asked him to contact him directly.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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