xp360 stylus not working after long time no use

[ssatpute]

xp360 stylus not working after long time no use

[Kuroi_Kenshi]

Hi @ssatpute,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding stylus issues!

We're thrilled to have the opportunity to assist you and provide a solution.

If your stylus pen is not working on an HP Chromebook x2 after it has been idle for a long time, this could be due to low battery or an outdated Chrome operating system. Here are the steps to resolve these issues:

Check and Recharge the Battery

Attach the Pen to the Charging Location: Ensure that the stylus is attached to the designated charging area on the tablet.

Check Battery Status: Select the pen icon displayed in the Windows taskbar to confirm charging. Look for the battery icon with a lightning bolt indicating it is charging.

Charge Fully: Ensure the stylus pen is charged for at least 30 minutes.

Update Chrome OS

If the stylus pen stops working due to idle display settings:

1. Update Chromebook: Ensure your Chromebook's operating system is updated to version M93 or later. Follow these steps:
   • Turn on your Chromebook and connect it to a wireless network.
   • At the bottom-right corner, select the time and then select Settings.
   • In the settings menu, at the bottom of the left panel, select About Chrome OS. Under Google Chrome OS, find your version.
   • Click Check for updates. If available, the update will download automatically.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,