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‎12-28-2020 01:29 PM

HP Recommended
Product: Hp g62
Operating System: Microsoft Windows 7 (64-bit)

I have an hp g62 notebook and i lost copy of my Windows 7. I need my Windows 7 copy. I tried in microsoft official site with my product key but cannot download because my windows copy is a hp pc copy and i don't know how i can get my windows 7 copy from HP. Anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2020 09:44 AM

HP Recommended

@Yuygun19 

Sorry, but basically -- you can't get it from HP because HP stopped carrying Win7 recovery media some time back and they never carried Win7 CDs or DVDs, only HP recovery media.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎12-29-2020 09:44 AM

HP Recommended

@Yuygun19 

Sorry, but basically -- you can't get it from HP because HP stopped carrying Win7 recovery media some time back and they never carried Win7 CDs or DVDs, only HP recovery media.



I am a volunteer and I do not work for, nor represent, HP
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‎12-30-2020 01:10 PM

HP Recommended

Thanks for support. Do you know anybody or website to storage old hp recovery medias?

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