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HP Recommended
HP Notebook - 14q-cs0018tu
Microsoft Windows 10 (32-bit)

Hi,

I am trying to open folder it is not allow me to do but shows error message as below.

Th Instructions at 0X000000002EE45B43 referenced memory at 0X0000000000000001. The memory could not be read.

please let me know how to fix.

Thanks,

Likith

 

 

 

 

1 REPLY 1
HP Recommended

Hi @LikithSKP,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Let us try these steps.

 

Method 1: Checking the proxy settings.

 

  1. Click Start and type in inetcpl.cpl and press Enter. This will open the Internet Options window.
  2. Under Connections tab, click on LAN settings.
  3. Remove the check beside Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). and click OK.
  4. Launch Windows Store again and check if the issue persist.
  5. If there's no check beside Use a proxy server for your LAN, proceed to method 2.

 

Method 2: Repair Windows Store using Powershell.

 

  1. Click Start and type in powershell and press Enter.
  2. Copy and paste this Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml" -verbose } on Powershell and press Enter.
  3. Restart your device and launch Windows Store again.

 

Let us know if the steps above were able to resolve the issue on your Windows Store app.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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