1-Recovery from administrator password errors.2-Buying New windows 10 home 64 bit.

[I_mudasir07]

Hi support section !

 I have forgotten my windows 10 home 64 bit local administrator login password and pinof the Hp Stream Laptop ax14002 na. 

What should I do to recover from it? 

What measures should i take to get rid of this errors?

Can i buy windows 10 home 64 bit again and how ?

Kindly  let me clear the both sections of query.

Kindly guide me properly to tackle with this problem

Thanks

[WAWood]

@I_mudasir07 

Sorry, but there is basically no way to recover the password or the PIN --you would have to reset them.

You can't get rid of this error because it's not an error -- the system is behaving as it should if you are entering the wrong password/pin.

The version of Windows that came preinstalled on your PC was an HP OEM version -- and HP does not sell those.

However, you CAN use this link to download and create Win10 install media, and with that, you can install a new copy of Win10 on your PC:  Windows 10 download

Since your PC is already running Win10, when the screen opens for the product key, choose the option to skip that -- as when the PC then gets back online, it will contact the MS activation servers and reactivate automatically.