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HP Recommended
2570p
Other

Hello,

 

To enable a Bios Password on my 2570p I had to make an Admin password, but I don't seem to remember it (it's weird because I would have made a easy to remember password that I used on that computer).

 

I still have acces to the user I created to launch the computer but I wanted to install Linux Manjaro on it but I need to enable/disable some option in the bios and with the non admin user I can't do that.

 

How can I recover my admin password ?

 

If you have no idea can someone say me the condition to make that admin password ? (Number, Uppercase, Special symbole, number of character minimal etc...)

 

Thank's a lot

 

Coldragon.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Worldwide business PC phone numbers...

 

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Worldwide business PC phone numbers...

 

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

HP Recommended

Hi

 

Thank's,

Really fast and clear answer.

I hope they could help me on an old model.

HP Recommended

You're very welcome.

 

I hope they can too.

HP Recommended

It won't let me call them because the computer doesn't have a guarantee anymore and there is no way to contact them by email. That's is so pre-2000 like support 😕

 

 

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