- ACPI\VEN_HPQ&DEV_0004 For Windows 10

[martiniturbide]

Hi

I'm trying to find a driver for Windows 10 64bits for this device that has this Hardware ID

- ACPI\VEN_HPQ&DEV_0004

I have this on an HP Elitebook 8440p.

Regards

[Paul_Tikkanen · Accepted solution]

Hi:

You need this version of the driver for W10...

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

https://support.hp.com/us-en/drivers 

[martiniturbide]

Thank you very much.

sp64144.exe worked very good for this computer on Windows 10. No more missing device driver.

Regards

[Paul_Tikkanen]

You're very welcome.

[linzo]

creators update don't work with sp64144

[FlemmingK]

Hi

I had the same problem (unknown device). 

What is this device (ven_hpq&dev_0004)?

[BlueBattler]

It is the HP 3D DriveGuard, it receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally dropped or is abruptly impacted by another object.   

It's probably not needed if you have added a solid drive to your system.  I have upgraded to a solid state drive but installed the driver anyway because I just didn't like to see unknown device in Device Manager. 

I am running latest Windows 10 1903 and the driver installed fine.