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‎10-02-2017 04:43 PM

HP Recommended
Product: hp pavilion dv5 1110em
Operating System: Microsoft Windows 10 (32-bit)

Hi..

im trying to find a driver for windows 10 32 bits for this device, hardware id ACPI\VEN_HPQ&DEV_0004 HP mobile data protection sensor.

 Error on Devise status..

The driver for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

please somebody helps.. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2017 06:48 PM

HP Recommended

Hi:

 

There is no W10 driver support for that version of the 3D driveguard.

 

You will have to use the W8.1 driver.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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3 REPLIES 3

‎10-02-2017 06:48 PM

HP Recommended

Hi:

 

There is no W10 driver support for that version of the 3D driveguard.

 

You will have to use the W8.1 driver.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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‎10-03-2017 05:07 PM

HP Recommended

Thanks brother..

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‎10-03-2017 06:08 PM

HP Recommended

You're very welcome.

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