AccelerometerSt.exe Error

[neil154154]

I was just upgraded to Win 10 version 1703 and now I get error message about Accelerometerst.exe nunable to start.  Never got this message beofe.  I uninstalled HP 3D Drive guard andrebooted - did not get any error message.  I then reinstalled HP 3D Drive Guard and I am getting the error message.

Please advise

[DavidPK]

Hi,

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Regards,

DP-K

[neil154154]

In my original post, I stated that I did exactly as you have now recommended I do

Need other ideas

[DavidPK]

Hi,

In your original post, you didn't mention which version of the accelerometer software you installed, which is why I suggested sp78033 as it usually corrects this particular issue.

Regards,

DP-K

[neil154154]

When I go onto HP site for drivers it recommends version sp71811.exe for my system

[DavidPK · Accepted solution]

Hi,

That would explain why you're getting this error although I couldn't say why HP have not updated your driver page for 1703 - anyway, you should find the updated version I linked to previously will work Ok.

Regards,

DP-K

[neil154154]

Thanks, that version of the program seems to have fixed the issue but this does bring up a question that I hope you know the answer to.

This program is suppose to "save" a hard drive if PC is dropped.  My PC has a solid state drive so do you still suggest that I have the program running?

[DavidPK]

Hi,

You're welcome.

While the software is only applicable for mechancical hard drives - it monitors the accelerometer and if freefall is detected, sends an instruction to park the drive heads - personally, I'd leave it installed, if only to avoid an error showing in Device Manager.

Regards,

DP-K