AccelerometerSt.exe error (0xc000007b) on Startup

[Gander60]

First: This Pavilion TS15 was purchased in Australia, before a move to present locale in the UK.

Second: Previous operating system was Windows 8.1 OEM, which is now upgraded to Windows 10 Pro, 64-bit

This is the message I get every time I start up or re-boot the laptop;

I have made 5 attempts by following advice (some successful for other users) on this board for a fix to this problem - all without success. The only way to get rid of the problem is to uninstall "HP 3D DriveGuard" completely, and do without it - something I am unwilling to risk..

I have uninstalled the application, rebooted the laptop, cleaned the registry of files left from each uninstall,rebooted, and reinstalled the application using the recommended install file "hp.com  sp67280.exe - (18.2MB)".

I'm now wondering what to do next to fix the issue.

Cheers, Gander60

[DavidPK · Accepted solution]

Hi,

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Regards,

DP-K

[Gander60]

Hi DP-K,

Finally, success.

I followed your instructions, resulting in a successful install of HP 3D DriveGuard version 6.0.41.1.

To confirm system and application installation stability, I tested the application by rebooting the laptop three times in succession - Result: No error messages appeared after each new start-up.

Thanks for your assistance and guidance. Job well done.

G60

[DavidPK]

You're welcome

All the best,

DP-K

[Phil0874]

I just followed the instructions posted and it still does not work.  Any other ideas?

[EdwinJosué16]

Thanks this is the solution of the problem in my hp laptop computer

[cindypermatas]

Thank you it is so helpful for me

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@Gander60 wrote:

First: This Pavilion TS15 was purchased in Australia, before a move to present locale in the UK.

Second: Previous operating system was Windows 8.1 OEM, which is now upgraded to Windows 10 Pro, 64-bit

This is the message I get every time I start up or re-boot the laptop;

I have made 5 attempts by following advice (some successful for other users) on this board for a fix to this problem - all without success. The only way to get rid of the problem is to uninstall "HP 3D DriveGuard" completely, and do without it - something I am unwilling to risk..

I have uninstalled the application, rebooted the laptop, cleaned the registry of files left from each uninstall,rebooted, and reinstalled the application using the recommended install file "hp.com  sp67280.exe - (18.2MB)".

I'm now wondering what to do next to fix the issue.

Cheers, Gander60

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[John_Smith_II]

Couple of days ago I had the exact same problem with my Pavilion 17 notebook (OS W10 v 1607, Build 14393-1715)  It started occuring immediately after an update :  "HP Development Company, L.P. - System - 9/23/2016 12:00:00 AM - 6.0.19.1"  Initially, I just clicked OK and everythig was fine.  Then I decided to check my accelerometer driver.  So I opened Device Manager, went into Systems, then into HP Mobile Data Protection Sensor.  Clicked on the driver tab and sure enough found that the driver had been updated.  I rolled back the driver to the previous version.  Restarted.   I no longer get the error message on starting.  The only problem is that HP will try to reinstall the update.   But, I will deal with it at that time.