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‎06-03-2017 01:35 PM

HP Recommended
Product: Elitebook 840 G1
Operating System: Microsoft Windows 10 (64-bit)

Since receiving w10 creator´s update, I have an error message related to AccelerometerSt.exe. I have seen on the forum that issue may be a missing or corrupted driver related to HP Driveguard. I have seen some links for reinstalling programme but I am not sure which link is best for my Elitebook 840 G1.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-03-2017 01:44 PM

HP Recommended

@gfrm568


Welcome to HP Support Forum. Please try

(a) Uninstall HP 3D DriveGuard from Device Manager,
(b) Reboot your machine,
(c) Download and install
 
    http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

(d) Restart your machine.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎06-03-2017 01:44 PM

HP Recommended

@gfrm568


Welcome to HP Support Forum. Please try

(a) Uninstall HP 3D DriveGuard from Device Manager,
(b) Reboot your machine,
(c) Download and install
 
    http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

(d) Restart your machine.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-04-2017 03:35 AM

HP Recommended

Problem solved.

 

Thank you very much!!

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‎06-08-2017 02:22 PM

HP Recommended

Will this fix work on other laptops, I have the same issue.  Mine is a Pavilion 15-p263nr.  Thanks.

Was this reply helpful? Yes No
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