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- Notebook Operating System and Recovery
- Activation Win 7 64 bits OEM version does'nt work annymore

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08-08-2017 12:47 AM
Can not activate windows, even after factory reset. (This version of windows is illegal)
It looks like Microsoft has blocked your windows,
Product ID: 00359-OEM-8992687-00010
Solved! Go to Solution.
Accepted Solutions
08-13-2017 10:33 AM
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.
08-09-2017 05:05 PM
Hi @Marc4s,
Welcome to the HP Forums! 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand that you are facing windows activation issue even after resetting it to factory settings.
I will be glad to help you with your Compaq Presario CQ71-420ED Notebook PC.
I found the below steps on a third party website and it does help.
- Step 1: Click on Windows logo and enter ‘slui.exe 4’ into the search box.
- Step 2: From the search list, click on ‘slui.exe 4’.
- Step 3: From the drop down list, choose the country you are residing now. Select the right one to avoid crazy phone bills.
- Step 4: Call the designated toll-free number; SMS is the better choice because of the extremely long code. Enter the number accordingly and your Windows 7 shall be validated in a moment.
You also refer to this HP article to try other ways of activating windows.
Keep me posted with the outcome.
Cheers! 🙂
08-11-2017 04:30 PM
Hi @Marc4s,
Thanks for your reply!
Well, the steps mentioned in the previous post will only work with a genuine version of windows.
There are two methods for activating Windows 7:
Windows Product Activation (WPA) sends an installation ID number to Microsoft before Windows is verified and then activated. WPA involves two numbers. One is an Installation ID (generated by entering a Windows 7 product key) that the notebook owner submits to Microsoft, either
over the Internet or by phone. The second is a Confirmation ID, assigned by Microsoft, which is used to activate the operating system’s software. This method is used when upgrading or installing Windows 7 from disc (not HP System Recovery).
System Locked Pre-Installation (SLP) takes place at the factory. No intervention is required to activate the operating system software before initial use. With SLP-activated systems, most of the computer's hardware can be replaced without needing to re-activate the software through Microsoft.
Keep me posted.
Have a great day! 🙂
08-12-2017 06:21 PM
This is a genuine version of windows , it came with the computer (OEM) .
After "factory reset" it should be no problem to activate it unless it is an illegal version.
And thats wats happening , when I activate , I get the message - not a legal version . . .
I know several ways to bypass this problem or getting a working key .
The issu is that I should not have to do that.
I reached out to microsoft , and thiy are willing to help me out , the cheapest way to hep me is bij a calling apointment , because !!!!!! they dont have a mailadress ?????. So it would cost me aprox 5 days to have te first appointment , end approx 10 days to have one that would be convinieent.
The most obvious would be that HP would help me out , becouse it is theyre produckt .
And you can reach them by manny ways on social media , and bij phone , but they also seem not to gave a mail adress or working webform.
So I deleted slui.exe and rearmd bij command
08-13-2017 10:33 AM
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.