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HP Recommended

I do not know the administrator password to use my laptop

1 REPLY 1
HP Recommended

@Topa99, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Use a Password Reset Disk (if you created one)

Insert the disk and follow the prompts on the login screen.

Option 2: Reset Microsoft Account Password

If your account is linked to a Microsoft account:

Go to: Recover your account

Follow the steps to reset the password.

Reboot your laptop and sign in with the new password.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.