• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-02-2018 02:22 PM

HP Recommended
Product: Pavilion dv4-165dx
Operating System: Microsoft Windows 7 (64-bit)
Can't remember passwords
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-02-2018 03:30 PM

HP Recommended

@Sandra673

 

Reboot and enter   77181521

 

REO

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎08-02-2018 02:23 PM

HP Recommended

@Sandra673

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

Was this reply helpful? Yes No

‎08-02-2018 02:35 PM

HP Recommended
68223505
Was this reply helpful? Yes No

‎08-02-2018 02:37 PM

HP Recommended
No i'm not a student
Was this reply helpful? Yes No

‎08-02-2018 03:30 PM

HP Recommended

@Sandra673

 

Reboot and enter   77181521

 

REO

Was this reply helpful? Yes No

‎08-02-2018 04:55 PM

HP Recommended

@Sandra673

 

You are correct now your a Top Student.

 

REO

Was this reply helpful? Yes No

‎08-02-2018 05:06 PM

HP Recommended
Thank you now it keeps telling me repairing ,diagnosing and attempting repairs
Was this reply helpful? Yes No

‎08-02-2018 05:19 PM

HP Recommended

@Sandra673

 

Sorry but I have seen this before.

 

If it cannot be repaired start a new post and give all test results.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bd-p/OS

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.