After Windows 10 Creator Update ... lost auto-rotate option on HP Spectre X360 (2016 model)

[wrd2093]

Since the "Creators Update" this week, can't find any rotation option - have reinstalled Intel sensor chipset driver and HD  graphics option but still rotation option does not appear anywhere.

At the moment,  I always have to change orientation manually (in Display settings) to use as tablet (portrait or landscape flipped).  Any ideas?  Thanks.

[MKazi · Accepted solution]

@wrd2093

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Spectre X360 Convertible laptop and post the "Creators Update", the screen rotation option is missing. I read that you have have reinstalled Intel sensor chipset driver and HD  graphics option does not appear. I appreciate the steps you have performed and have certainly done a good job.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Press Win + R -> type 'regedit' and enter

Registry editor will open up.

Goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.

Restart and Auto rotation will work. 

Note: The lock rotation button in display settings will still be disabled, not sure why.

Let me know if this helps. Cheers! 🙂

[wrd2093]

Thanks for your reply ... I had already "fixed" the problem by doing a PC reset - which is quite time-consuming as I needed to reinstall my apps etc.  Before the reset, I did not have "rotation lock" appearing at all in the Action Centre buttons  Anyway if this problem happens again, I will try your regedit trick first. 

[pmanning]

Last week I lost bluetooth and autorotate on my HP Envy x360 m6 covertable PC after a lengthy Windows 10 Creator update.  I had to start the bluetooth service as in http://www.drivethelife.com/windows-10/fix-bluetooth-not-working-on-windows-10-anniversary.html to get the bluetooth back.

I tried all of the regedit hacks to set the autorotate item but it didn't work until I did driver installs from HP driver site https://support.hp.com/us-en/drivers . I did a bios update, installed the chipset driver and the AMD HD graphics driver.  So after those three software updates, I did the autorotate regedit hack and now the autorotate is back working.  I am not sure if all three software updates were all needed but that is what I did.