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- Re: After reinstalling Win 7 64bit lost all drivers.

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04-04-2016 01:06 AM
now the internet conection its working fine.
At this point no graphic driver intalled, on divice manager "VGA Display" shows a exclamation symbol. My screen looks all icons bigger for example.
There are a few more divices that shows exclamation symbol.
The Audio Buttons on keyboard doesnt work, volume and mute for example.
Fingerprint reader also doesnt work.
I play arma 3 on my laptop and would like to have the correct graphic drivers set on and audio drivers .
I would be thankfull for a little help.
04-04-2016 05:36 AM
You have the full list of drivers. You need the AMD/Intel switchable graphics driver, and you need the touchpad driver. Basically you need to go down the list and install drivers. If you run into a problem post us the device id string as I stated above and we can figure out which it is. The keyboard buttons for example are Quick Launch found under software-solutions.
04-04-2016 06:48 AM
all of this are the devices that shows a attention yellow symbol and i need the drivers:
ids from the Standart VGA graphics adapter:
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C
PCI\VEN_1002&DEV_6740&CC_030000
PCI\VEN_1002&DEV_6740&CC_0300
ids from the PCI simple comunications controller:
PCI\VEN_8086&DEV_1C3A&SUBSYS_3388103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_3388103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780
ids from the SM bus controller:
PCI\VEN_8086&DEV_1C22&SUBSYS_3388103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_3388103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05
ids from the universal bus controller usb:
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C
PCI\VEN_1033&DEV_0194&CC_0C0330
PCI\VEN_1033&DEV_0194&CC_0C03
ids from unknown device:
USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018
ids from unknown device:
ACPI\HPQ0004
*HPQ0004
04-04-2016 07:56 AM
These are as follows:
VGA: AMD graphics
PCI simple: Management Engine interface
SM Bus: Intel chipset
universal bus: Renesas USB 3.0
usb/vid is the fingerprint sensor
HPQ0004 is the protectsmart hard drive protection
What happens when you try download and install these drivers?
04-04-2016 08:24 AM
Under 'Driver - Chipset' i see more drivers and i do not know if i have to intall just one of them or all?
which ones do i have to install? and also for the other devices there are many more driver , what should i choose?
Driver - Chipset
Fresco Logic USB 3.0 Host Controller Driver
Intel Chipset Installation Utility and Driver
Intel Management Engine Interface (MEI) Driver
NEC Electronics USB 3.0 Host Controller Driver
Renesas Electronics USB 3.0 Host Controller Driver
04-04-2016 09:38 AM - edited 04-04-2016 09:39 AM
Your list:
Fresco Logic USB 3.0 Host Controller Driver-NO
Intel Chipset Installation Utility and Driver-YES
Intel Management Engine Interface (MEI) Driver-YES
NEC Electronics USB 3.0 Host Controller Driver-NO
Renesas Electronics USB 3.0 Host Controller Driver-YES
Does that help?
If that works then we can forge ahead with other driver groupd until you have a "clean" device manager and all is working.
04-04-2016 12:43 PM
display adapter amd radeon hd 6700 series
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C
PCI\VEN_1002&DEV_6740&CC_030000
PCI\VEN_1002&DEV_6740&CC_0300
unknow device
ACPI\HPQ0004
*HPQ0004
thank you very much for the help