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‎03-21-2021 03:47 PM - edited ‎03-21-2021 03:50 PM

HP Recommended
Product: HP Notebook 15-da1074tx
Operating System: Microsoft Windows 10 (64-bit)

After a windows10 update In my HP Notebook 15-da1074tx when I restarted my laptop it ran into a problem "inaccesible boot device" which could not be solved after many efforts so finally I had to reinstall windows10 but it led me to a different problem of not able to activate microsoft office which was previously pre-installed and activated by digital Office product key  transmitted to my laptop when I bought the laptop. So how can I activate microsoft office?

Please help me to sort it out.

3 REPLIES 3

‎03-21-2021 05:25 PM

HP Recommended

@mahendra8994 

Basically -- you can't!  The MS Office version that comes preloaded on HP laptops is a trial version and expires.  If you paid extra and got a retail version, then you should have received information with your order containing the activation code for MS Office.

 

We have no information on those codes, so there is nothing we can provide you.



I am a volunteer and I do not work for, nor represent, HP
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‎03-22-2021 06:07 AM

HP Recommended

can you please respond to my problem please, you still didn't answer

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‎03-22-2021 06:09 AM

HP Recommended 
https://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/2544175
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