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‎11-23-2024 06:33 AM

HP Recommended
Product: HP Spectre x360 - 13-ac092ms
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Community: I've a HP Spectre X360 convertible laptop. Recently the original SSD got corrupted and I have it replaced with a new 1 TB Samsung SSD and re-installed Windows 10 pro with all the drivers. Since then, the auto convertible option of HP i.e from laptop mode to tablet mode and vice-versa is not functioning. On checking through HP utilities and diagnostic tools, no issue is pointed. However, the manual mode works when I go to settings menu. Appreciate any insights on resolution.  thanks!     

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2024 09:59 AM

HP Recommended

Hi @KCSpectrex360 

 

Install this  driver 

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95402.exe

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78513.exe

 

 

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3 REPLIES 3

‎11-23-2024 09:59 AM

HP Recommended

Hi @KCSpectrex360 

 

Install this  driver 

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95402.exe

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78513.exe

 

 

1 person found this reply helpful
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‎11-26-2024 10:40 PM

HP Recommended

Thank you so much, much appreciate your solution, it works!  

1 person found this reply helpful
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‎11-27-2024 08:10 AM

HP Recommended

You're welcome, happy to help

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