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‎01-12-2022 07:41 AM

HP Recommended
Product: Probook
Operating System: Microsoft Windows 10 (64-bit)

My notebook randomly types zxc\ty,. and Volume gets muted. Also Shift key gets activated. Certain keys like T, C Y Z etc also dont type in randomly and create xc\ty,. pattern.

 

The keypad was recently replaced after which the issue subsided a bit but now has come back in a big way.

Category:
1 person had the same question
1 REPLY 1

‎01-13-2022 10:37 AM

HP Recommended

@Zahin1519003 

Plug in an external keypad and see if it has the same issues. 

 

If it does not (which I will bet is the case), then the internal keyboard is faulty and would also need to be replaced. 



I am a volunteer and I do not work for, nor represent, HP
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