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HP Recommended
HP Pavilion dv7-3085dx Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

Dear Friends. Hope all is well.
please note the two attachments. 

Used these to try and get some of the information.
Hardware id.
VEN_
DEV_

JMicron Technology Corp. 197b xD Host Controller 2384

20513035_cfc4e7d2eb7c9a6b1663638913711eec9e5ec360.cab
From: https://www.catalog.update.microsoft.com

J Micron
https://www.jmicron.com/search?keywords=197b+xD+Host+Controller+

https://www.catalog.update.microsoft.com/Search.aspx?q=PCI%5CVEN_197B...

https://pcilookup.com/?ven=197B&dev=2384&action=submit
Tried using HP Driver support but it says all the drivers are installed.
I uninstalled the items hope on a restart they would reinstall No Go!
So,  I need to download amd install for each of the yellow triangles BASE ID.
Pleeze  Advise in detail.
Thank You.
Raphael
 
device mgr.PNGbase system ID.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

You need this driver for the 0004 device:

 

HP 3D DriveGuard Software 

 

sp64144.exe

 

You need this driver for the ENE device:

 

ENE CIR receiver driver:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46741.exe 

 

 

View solution in original post

6 REPLIES 6
HP Recommended

https://www.computersurgeons.com/p-17113-recovery-kit-585293-001-for-hp-model-number-dv7-3085dx.aspx

 

you could try windows update

 

updates => advanced updates => optional updates => driver updates

 

Select all, even any dated 1968, download and install.

 

you could also try any of the two sites below

 

WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL

The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"

https://us.driverscollection.com

https://drivers.eu/PC/HP

Close any popup that has "AD" in it. Download only official HP files. For laptops and desktops, the download filename will start with the two letters SP and have the form
SP153214.exe -or-
SP96885.exe etc.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

unknown 1.PNGSo, got rid of all of them except these two. 
And I don't see anything listed for these in same place I downloaded and installed the others. If they are there the wording is very different.
Please advise.





unknown 2.PNG

HP Recommended

Hi, @ABHenry 

 

Here is the link to the SD card reader driver for your notebook:

 

JMicron Card Reader Driver 

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe 

 

If you post the hardware ID's for the two unknown devices, I will post the links to the drivers you need for those devices as well.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

 

HP Recommended

Hallo Paul! You may have helped save the day before with this.
Thank You! I don't know what in the world these are?🙄
UDP1 hardware id.PNGUDP 2 Hardware id.PNG

HP Recommended

Thank you for your help and suggestions...
Very nice of you to help with this.
😉

HP Recommended

You're very welcome.

 

You need this driver for the 0004 device:

 

HP 3D DriveGuard Software 

 

sp64144.exe

 

You need this driver for the ENE device:

 

ENE CIR receiver driver:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46741.exe 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.