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‎07-15-2025 12:23 PM

HP Recommended
Product: 15-af022ur
Operating System: Microsoft Windows 10 (64-bit)

Good day, I have a HP 15-af022ur laptop, radeon r5 m330 video card. After installing the drivers, it starts to freeze every 2-3 seconds for 0.5 seconds. I read on the Internet that it is necessary to update the BIOS. But there is no new BIOS, as well as any drivers, on the HP website. Where can I get it and fix this problem?

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1 REPLY 1

‎07-15-2025 12:30 PM

HP Recommended

Hi:

 

Please see this discussion on how to get your graphics adapter to work on W10.

 

You have to use the latest graphics driver on the support page and manually install it from the graphics adapter for both AMD GPU's after running the driver.

 

I also included the latest BIOS update on the discussion below which is F.28

 

Solved: driver hp 16-af124nl - HP Support Community - 9425016

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