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HP Recommended
Pro Book 4540S
Microsoft Windows 8.1 (64-bit)

Hello community of HPers! I have a problem with the BIOS password of my Pro Book and nobody on the "Support Team" wanted to help me. I need a SMC. bin file and the unqualified members of the mother company said to me that there is nothing to do if the notebook isn't in the guarantee period. It is fair? Anyone knows something about this? 

1 REPLY 1
HP Recommended

@FaustoPapetti

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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