• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-18-2021 03:50 PM

HP Recommended
Product: Spectre x360 15-BL012DX
Operating System: Microsoft Windows 10 (64-bit)

BIOS Posted by HP for Spectre x360 15-BL012DX Says it is not Compatible with BL012DX.  Just like the first person and the multiple users which have the same issue.  When will the file be corrected so that we can update our device to the current version:

Current BIOS on my laptop: F.42

New BIOS: F.43

"there is a new BIOS dated Dec 28, 2020 available on the downloads page for the Spectre x360 15-BL012DX laptop computer. However, when that package is download and run, it indicates that the BIOS is not compatible with my laptop."

I tried to use the app or to go through the built in recover tool in EFI, and neither see the new BIOS F.43 as valid for our device. Yet the file is still located in the driver and software area for our devices??

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111955.exe

Here is the other post which was NEVER resolved.
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/BIOS-Posted-by-HP-for-Spectre-x...


Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.