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‎03-08-2021 04:40 PM - edited ‎03-08-2021 04:50 PM

HP Recommended
Product: Pavillion X360
Operating System: Microsoft Windows 10 (64-bit)

Hi. My laptop is stuck in a loop. After I press enter at the screen that says “A System Bios recovery has occurred,”  it just goes to the HP BIOS Update screen and does the whole thing over again. Can anyone help me get out of the loop. Also, sorry if this is the wrong category to ask this. Don’t know where else I can ask 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-11-2021 11:41 AM

HP Recommended

@CharlotteAvey

 

I reviewed your post and I understand that the computer is stuck in a BIOS update loop.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and perform a BIOS rollback and check if it helps.

 

https://support.hp.com/in-en/document/c02693833

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-11-2021 11:41 AM

HP Recommended

@CharlotteAvey

 

I reviewed your post and I understand that the computer is stuck in a BIOS update loop.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and perform a BIOS rollback and check if it helps.

 

https://support.hp.com/in-en/document/c02693833

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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