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‎12-18-2016 04:14 PM

HP Recommended
This solution didn't work either ....still the same
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‎12-18-2016 04:24 PM

HP Recommended

Thanks for the reply, do you get any HP logo on startup? If so, please keep tapping F2/ESC on startup and try to run diagnostics on the computer. click here for assistance. 

 

Let me know if this helped.

 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

Chimney_83
I am an HP Employee

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‎12-18-2016 05:38 PM

HP Recommended
All my diagnostics test passed ...and all okay
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‎12-21-2016 10:05 AM

HP Recommended

Thanks for the reply, is your computer booting up fine or do you need any assistance. 

If the information I've provided was helpful,
Give us some reinforcement by clicking the "Accepted Solution and Kudos buttons,
That’ll help us and others see that we’ve got the answers!
Good Luck.

Chimney_83
I am an HP Employee

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‎07-12-2017 04:46 AM

HP Recommended
Product Name: Pavilion Sleekbook 14 b012AU
Operating System: Microsoft Windows 8 (64-bit)
I was updating bios so my internal keyboard works ,after updating all drivers,using external keyboard now update is stuck at Erasing and writing on InsydeFlash, I can use my keyboard and mouse please help.its stuck for half hour now
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