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HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)

I just bought the HP Spectre x360 and tried to update everything that's needed an update (Windows, Drivers, Apps). I used HP Support Assistant for the Drivers and BIOS. The drivers' update went fine, but the BIOS didn't seem updated. How did I know? I saw this youtube video from the HP Support channel ( YouTube ) that talks about 'Maintaining Optimum Battery Health' and after I started up the BIOS it looked the same as before I updated the BIOS, not like how it looked in the video. I tried turning off Windows Defender and suspended Bitlocker for another update which I downloaded from HP, but still no luck. What do I want from the BIOS? Well as shown in the video, I'd like to go to Battery Health Management to choose Maximize Battery Health ... but since the BIOS that I currently have is different than the one in the video then I don't think I can do it. I would really like to know what's the problem here and what to do. That's how the BIOS I have looks like ( https://www.youtube.com/watch?v=uKm58Zvf9f0 )

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@XDelusion:

 

As the title of the battery health management video you are referring to suggests, this feature is only for business laptops, such as EliteBooks and ProBooks. I have an Elitebook 840 G3 which provides this functionality, but unfortunately it's not available for consumer notebooks like yours. 

 

Take care

View solution in original post

3 REPLIES 3
HP Recommended

Hi@xDelusion, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Spectre x360  and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

HP Recommended

@XDelusion:

 

As the title of the battery health management video you are referring to suggests, this feature is only for business laptops, such as EliteBooks and ProBooks. I have an Elitebook 840 G3 which provides this functionality, but unfortunately it's not available for consumer notebooks like yours. 

 

Take care

HP Recommended

Oh I did not know that. Thank you!

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