• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-06-2024 04:13 AM

HP Recommended

I've got a refurbished HP 6360b laptop without an operating system.

When I try to install Windows ( or any other system ) the HP doesn't detect the usb stick.

In BIOS the usb stick is ranked first and it definately works.

Can anyone help ?

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2024 05:43 AM - edited ‎08-06-2024 05:44 AM

HP Recommended

@stijfvrijer,

 

Try to boot from F9 Boot Options Menu.

 

Turn on the notebook and immediately tap the F9 key rapidly for boot options. Select USB drive (or USB Hard drive) and click on the Enter key to start the installation.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-06-2024 05:43 AM - edited ‎08-06-2024 05:44 AM

HP Recommended

@stijfvrijer,

 

Try to boot from F9 Boot Options Menu.

 

Turn on the notebook and immediately tap the F9 key rapidly for boot options. Select USB drive (or USB Hard drive) and click on the Enter key to start the installation.

Was this reply helpful? Yes No

‎08-06-2024 05:59 AM

HP Recommended

Hello tk srq

 

I don't know how but, although it is still not going smoothly, it worked.

 

Perhaps I should check the quality of my usb sticks more closely.

 

Thanks for your help

 

Peter.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.