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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: BLUE BIOS MESSAGE

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01-01-2019 04:34 PM
Whenever I turn on my laptop, I get a blue rectangle that says "Selected Boot Image did not Authenticate. Press <Enter> to continue." and whenever you press anything it just shuts off.
01-02-2019 03:39 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you perform the below steps and check whether the issue is resolved.
- Turn the computer off completely, wait a few seconds, then turn on the computer by pressing the Power Button and immediately press Esc repeatedly, about once every second, until the Startup menu opens.
- When the Startup Menu displays, press F10 to open BIOS Setup.
- Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options, then press Enter.
- Use the down arrow key to select Legacy Support and press Enter, select enabled if it is disabled and press Enter.
- Use the up and down arrow keys to select Secure Boot and press Enter, then use the up and down arrow keys to select disabled and press Enter.
- Press F10 to accept the changes and use the left arrow key to select Yes and press Enter to Exit Saving Changes.
- The computer automatically reboots to Windows with Secure Boot disabled and legacy support enabled.
If you continue facing the issue, follow the below steps and check whether the issue is resolved.
- Power off your computer
- Unplug the AC adapter cable.
- Remove your battery
- Press and hold the power button for at least 20 seconds. This will reset the hardware
- As you power it back on tap the F2 key. This will load hardware diagnostics.
- Run the startup test. This will test all the hardware in the system and detect any problems.
- If the test comes out clean, restart your PC and boot normally.
If your computer still doesn’t boot, we will have to do a system repair.
A system repair will fix the boot information and other Windows related problems on your device. Here is how to do a windows system repair.
- Turn the computer off completely, wait a few seconds, then turn on the computer by pressing the Power Button and immediately press Esc repeatedly, about once every second, until the Startup menu opens.
- When the Startup Menu displays, press F11 which takes you to recovery console.
- Choose Troubleshoot followed by Advance Options and click on start up Repair.
- Accept the repair process and wait for the repair to complete and restart your PC.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee