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Locked

‎06-03-2020 02:43 AM

HP Recommended
Product: HP stream

I have been trying to restore to factory settings l, but I messed something up. Not my screen says 

Boot device not found. Please install an operating system on your hard disk hard disk 3F0

 

What do I do? Please help!!

Tags (1)
2 REPLIES 2

‎06-03-2020 05:42 AM

HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

It may not actually help.

 

ELSE

Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

https://www.microsoft.com/en-us/software-download/windows8iso

https://www.microsoft.com/en-us/software-download/windows10

 

 

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‎06-03-2020 08:44 AM

HP Recommended

It could very well be that the 32 GB eMMC hard drive on your Stream has failed.

 

.

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