BSOD Errors & Endless System Freeze | Is Replacing The CMOS Battery And Flashing BIOS The Only Way F

[Fracture]

Hi. I have in my possession a HP G56 laptop I'd like to fix. Thing is it's not showing me what the problem is. Diagnosing the issue is impossible..

I'm getting BOSD errors, paging errors 5 years ago. Symptoms are: blue screen IRQL_NOT_LESS_OR_EQUAL BSOD, paging error reports, etc.

Using this laptop is next to impossible. If I try to use it for any amount of time, the system will freeze and eventually I'll be forced to turn it off.

Running any sort of scans like sfc /scannow, memory tests or ANY sort of diagnostics will not work because the system will freeze....

And when you think the issue is exclusively Windows, nope.... the same thing will happen when using Linux live USB - complete system freeze and I'm forced to turn it off.

I cannot do any diagnostics on the thing. Plus the date and time is way off. Buuut, that could be due me switching it on at least once a year. It seems as though its overcooking? (whatever that means lol) The fan gets steadily louder each time and the underside of it gets hotter to the point it freezes.

I've installed new RAM, which didn't fix the problem. Will replacing CMOS battery and flashing BIOS solve things?

What do you think? What steps should I take in flashing BIOS? Are there any quick quick methods in diagnosing the problem I don't know of?

edit

Cheers.

[ub6424]

Hello @Fracture 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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[Fracture]

It's an HP G6-106SA

I hope that's enough.

No p/n number to be found. I know I still have the packaging it came with all those years later. It'll be a tough find.

[Fracture]

I managed to find this on the box it originally came in, and here it is.

G56-130sa

Product No. XP267EA#ABU

[ub6424 · Accepted solution]

Hello @Fracture 

First check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

Please report your results

best regards

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Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[Fracture]

Memory Module 2 DIMM2

Memory Test : FAILED

[Fracture]

Dodgy seller sold me faulty RAM sticks all those years ago. Karma coming his way.

[ub6424]

Hello @Fracture 

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@Fracture wrote:

Dodgy seller sold me faulty RAM sticks all those years ago. Karma coming his way.

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It was a great pleasure to help you ✅

best regards