BSOD with KB4556799 and/or KB4552931 on HP systems?

[Philippejj1]

Note: I have opened a thread for this issue on the Microsoft community forum,  but the dozen or so people reporting having similar issues are all running on HP.

Problem:

Following the install of KB4556799 and KB4552931, after the reboot, the X360 BSOD'd twice in 10 minutes. Each time, I was in a browser (Firefox for the 1st BSOD and Chrome for the 2nd one. )

I could not see what the error message was as the BSOD screen with the frowning face flashed too quickly.

I immediately uninstalled both updates and the problem disappeared.

Anyone having problems with those Win10 updates?

[Plisken92]

Hi!

I've got the same issues with some ProDesk 290 G2

I resolved unistall KB4556799 for 2 machines but in one of them, I had to restore the system from a restore point.

I afraid for all my 290G2 PCs, about 20.

I stopped the updates for the moment.

[Philippejj1]

Big News! I MAY HAVE FOUND A FIX !!!!! >> Solution: Reinstall the Wireless driver.

After uninstalling KB4556799 and KB4552931, the OS was stable for a few days them started again to BSOD again.

In addition, it would sometimes tell me there was no OS drive and could not reboot.

*BUT* I noticed that the BSOD only happened when I was connected to my Wi-Fi. I disconnected the Wi-Fi and worked off-line for half a day and no BSOD 😊!

(Note: I could not hardwire my notebook as it does not have any RJ45 connector ☹)

So, I reinstalled the Intel Wireless Intel driver and the problem disappeared for good.

And since I was at it, I reinstalled all the drivers available for that notebook  (HP Spectre X360) on the HP support site.

Important: I still have *NOT* reinstalled KB4556799 and  KB4552931.

Not sure if I will.

[Philippejj1]

This problem is really, really bizarre. It is as if KB4556799 installed some worm that is eating away the OS.
Every time I make a change, it fixes the BSOD problem for a few days then the BSOD comes back.
Last action: I did a fresh install from the recovery partition and postponed any Windows update for 30 days. So far, 2 days without a BSOD.

Here are the symptoms I saw and the actions I took.
1. A few minutes after installing KB4556799 and KB4552931, my HP Spectre X360 notebook started to BSOD every 5 minutes. (No memory dump was generated). About half of the time, the reboot would fail with a “No OS Installed” message. I uninstalled the two updates and the problem disappeared for a couple of days. Then, it came back.

2. Through trial and error, I figured out that the BSOD occurred ONLY when I was connected to the Wifi. I first suspected the browsers (See my previous posts) . I removed first Chrome then FireFox. Each time, I got no BSOD for a couple of days then it came back (BSOD every 5 minutes and “No OS installed” when booting.)

3. I uninstalled then reinstalled the Wireless driver (See my previous post). This time, no BSOD for 4 days then the problem came back.

Finally, I decided to reinstall the OS from the recovery partition, but this time, I turned off the Windows Update. Let's knock on wood...

[Bobwolfe]

I have a similar problem. My HP Spectre running Windows 10 has rebooted abruptly 4 times in the last two weeks, or so (perhaps all since an update a few weeks ago). A momentary message appears saying something like "Your PC has run into a problem and needs to reboot". It does not seem to be caused by my actions: the disk still has 50GB free, and I was not running memory intensive activities. The first time it occurred, there was a boot failure and I had to power down holding the power button to reboot. The subsequent three failures have rebooted successfully, with no notification of a problem. I may have been running Visual Studio each of the four times. I was likely running Chrome all 4 times. After the last failure, Visual Studio started with a message that Visual Studio was interrpupted by an update and that I could recover my files. I did recover my files. My Windows update log reports the salt updates on May 13 for KB4552931 and KB4556799.

[Philippejj1]

Looks like MS acknowledged there was a problem and a fix (by HP)  is supposed to be rolled in the next Windows update. 
Here is one of the many links that talks about it: (just google BSOD + KB4556799 🙂 

https://www.forbes.com/sites/gordonkelly/2020/05/24/microsoft-issues-windows-10-update-warning-kb455...

Note: I may be adventurous but I am not reckless - I will wait at least another month before resuming automatic Windows updates.

[Bobwolfe]

On June 13, Windows update installed the KB4560960 update on my computer. Windows has rebooted twice on me since then. This latest update did not fix the problem for me.

[Philippejj1]

Thanks for the update. I was wondering if the fix was in place - Looks like it is not. 😞

Since I have reinstalled, 3 weeks ago, and stopped all Win10 updates, my notebook has not had a single problem.

I will keep postponing updates until I feel safe.

Philippe