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- Battery Always showing 100%

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11-06-2020 11:08 PM
Product: Elite book 9470m
Operating System: Microsoft Windows 10 (64-bit)
My HP Elite book folio 9470m laptop percentage always shows 100%.
When I unplug it , it continuous running but the percentage never decrease.
And suddenly it locks.
1 REPLY 1
11-07-2020 01:54 AM - edited 11-07-2020 01:55 AM
Hello @Joseph57
- Click on the Start Button
- Type "Device Manager" in the start search box & open the Device Manager
- Look for Batteries and expand it by click on the + symbol on the left
- Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
- This Battery driver should get reinstalled automatically when you restart the Notebook again
- Please RESTART the Notebook -> here is how to do it in Windows 10 >> https://www.digitalcitizen.life/7-ways-shut-down-or-restart-windows-10-pc-or-device
- Eventually, press and hold the Power-ON Button for full 1 Minute
- Once you start back your computer, ensure your PC is online (connected to the Internet)
- Go to Control Panel -> Device Manager
- Find the "Microsoft ACPI Compliant Control Method Battery" under batteries section
- Right click it and choose "Update Driver Software"
- Use the option to "Search automatically for updated driver" and use the online option / Windows Update
- Restart the PC
If the issue persists try updating BIOS on your PC and check if it helps => https://support.hp.com/ie-en/document/c00042629
Let me know how it goes. Thanks !
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