Battery Issues

[lethaibao]

I just bought the victus 15 around 2-3 weeks ago,i done calibrated it and the battery run normally.But until now everytime I unplugged my charger,the battery suddenly đrop from 100% to 94%,Please give me an advice if it's an product error or is just normal for this type of laptop

[Alden4 · Accepted solution]

Hi @lethaibao,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It's not uncommon for laptops to experience slight battery fluctuations after unplugging, especially when they are newly calibrated. However, a drop from 100% to 94% immediately after unplugging can be due to a few factors.

• Battery Calibration: Even though you've calibrated the battery, it might take a few more charge cycles to stabilize the battery reading. It’s normal for a battery's percentage to show minor fluctuations as the system adjusts.
• Battery Wear and Health: After about 2-3 weeks, the battery should be in good health. If the battery’s wear is not significant, this might just be how your system is interpreting the battery charge. You can check the battery health in Windows by typing "Battery Report" in the search bar and reviewing the report to see if there are any anomalies.
• Battery Sensing Accuracy: Sometimes the software that detects the battery level can be slightly off, causing the percentage to fluctuate. This might be a software-related issue rather than a hardware one.
• Power Settings: If your laptop has power-saving features or dynamic power usage settings, these could cause the battery to drop quickly as the system adjusts performance when unplugged.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[lethaibao]

i might calibrate few more times and give you the answer.Thank you for your advice!