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‎07-17-2019 08:26 PM - edited ‎07-17-2019 08:29 PM

HP Recommended
Product: hp spectre convertible
Operating System: Unknown

Hi, I have a problem charging my battery! 

Taken battery out and plugged charger in everything ok as soon as I plug in the battery the charger stops so I know it's not the charging adapter.

I've purchased a second hand battery with 80% charge battery seems to be fine, BUT still not charging, if anybody can help much appreciated thanks.

Oh and I have done all the rebooting etc....

Still no luck.

1 REPLY 1

‎07-20-2019 03:32 PM

HP Recommended

@Sol8

Welcome to the HP Community

 

Could you please help me with the exact model name or the product number and the operating system?

 

Keep me posted.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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