Bios error/ unable to open Sig file

[Frenchie119]

Hope someone can help me revive my old laptop. I have an envy sleekbook m6-k012dx I keep getting unable to open signature file when I try to fix my bios error with a is drive.

[Echo_Lake]

@Frenchie119

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Are you getting hard drive error or BIOS error?
• Did you make any changes on the settings of your PC prior to the issue?
• When was the last time it worked fine?
• Have you made any hardware/software changes?

 While you respond to that, let's try these steps: 

1. Turn off the computer, and then connect the power cord.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

   

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

   • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Frenchie119]

I have a black screen and my caps lock blinks 2x. I have opened up the back and disconnected the battery and done a power drain. I also pulled the cmos battery and plugged that back in. Windows and either b or v didn't work. I downloaded the f.19 bios version and created a usb. That allowed me to get to a screen that said it couldn't open the signature file. This laptop has been sitting for a while so I'm not sure how it got here. I believe it was due to an update. 

[The_Fossette]

@Frenchie119

The BIOS need to be flashed at an HP authorized service center. I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[Frenchie119]

So does the bios chip has to be removed than ? Why cant it be flashed with usb ? 

[The_Fossette]

@Frenchie119

The service center will try to flash the same chip using different tools. Please contact support and they will assist you in this regard.

Cheers!