Bios password forgotten / HP EliteBook x360 1030 G2 (X3U21AV)

[FabUni]

Hi,

I have forgotten the Bios password. How could I reset it ?

Thx

[REO51ST]

Welcome to the forum @FabUni

When asked for the password just hit enter 3 times.

Do you receive any code???

REO

[FabUni]

Hi Thank you to catch my question !

To answer to you: No there is no code ! It tells me only (after 3 times) that it is the wrong password and I have to reboot the machine 😞

[REO51ST]

@FabUni

Then you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

REO

[FabUni]

Thank you for your answer.

I  remember that a couple of month ago, I have already asked for a SMB.bin but it was impossible to load it on the laptop !

It was impossible to follow instructions...

I will try again, and perhaps I wil be more lucky....

If it doesn't work, I come back with more precise instruction/question.....

Thanx again