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HP Recommended

Please help my laptop is overnight and requires a BIOS recovery system.  I have tried manually recovery following steps from the hp support it's still not helpful it's not turning on 

2 REPLIES 2
HP Recommended

Hi @Lwandilezwane05,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP laptop is stuck in a state where it requires a BIOS recovery and is not turning on despite following the recovery steps from HP support, here’s a more detailed guide to attempt recovery.

 

Prepare a USB Recovery Drive

Requirements:

  • A working computer with internet access.
  • A USB drive with at least 8 GB capacity.

Create the Recovery Drive:

  • On the working computer, go to the HP Support website for BIOS recovery and download the BIOS Update file for your laptop model.
  • Run the downloaded file and follow the on-screen instructions to create a BIOS recovery USB.

Perform a BIOS Recovery

Insert the USB:

  • Plug the prepared USB drive into your non-functional HP laptop.

Initiate Recovery:

  • Disconnect the power adapter and ensure the laptop is off.
  • Hold down the Windows key + B (or Windows key + V) and press the Power button.
  • Keep holding the keys for about 5 seconds, then release the keys but keep the Power button pressed until the laptop powers on or you see the BIOS recovery screen.

Follow Instructions:

  • If the recovery screen appears, follow the on-screen prompts to complete the recovery.

Additional Steps if BIOS Recovery Fails

Power Reset the Laptop:

  • Disconnect the laptop from power and remove the battery (if possible).
  • Press and hold the Power button for 15 seconds.
  • Reconnect the battery and power adapter and try turning it on again.

Check for Signs of Life:

  • Look for blinking lights or beeps. These might indicate a hardware or firmware issue.
Raj_05
HP Support Community Moderator
HP Recommended

Attempt HP Emergency BIOS Recovery:

  • Some HP laptops have a System Board Crisis Recovery Mode that might work even if the laptop doesn't start. Try pressing the Windows key + B with the Power button again, but this time wait longer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.