Bios recovery

[G-a-z]

HP Notebook - 17-p150sa (ENERGY STAR) 64 bit windows 10, caps button double flash screen blank, bios issue  can’t find any bios in the downloads section. I would like to fix the issue if anyone can help. Thanks

[Kuroi_Kenshi]

Hi @G-a-z,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding BIOS issues for HP Notebook!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Steps to Resolve BIOS Recovery Issue:

Perform a Hard Reset:

• Turn off your computer and disconnect all peripheral devices.
• Unplug the AC adapter and remove the battery (if accessible).
• Press and hold the power button for at least 15 seconds to discharge any residual power.
• Reconnect the battery and AC adapter, but leave other peripherals disconnected.
• Turn on the computer.

Clear CMOS:

• If the hard reset doesn't resolve the issue, clearing the CMOS might help.
• Access the CMOS battery, remove it for a few minutes, and then reinsert it. This may reset low-level system settings.
• Follow the specific guidelines provided in your maintenance guide for locating and removing the CMOS battery.

BIOS Recovery:

• Restart the computer and quickly press the F10 key to access BIOS settings.
• Use the Restore Defaults option to reset the BIOS to its default settings.

Reseat Memory Modules:

• Reseating the memory modules can sometimes resolve hardware-related issues. Ensure that they are correctly seated.

Use BIOS Configuration Utility:

• HP provides a BIOS Configuration Utility (BCU) that generates a configuration text file, which can assist in identifying BIOS settings issues. More information can be found in BIOS Configuration Utility User Guide.

HP Support Assistant:

• Run HP Support Assistant to check for software updates and potential fixes that could be deployed.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,