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- Re: Bios version

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01-01-2025 06:42 PM - edited 01-01-2025 06:45 PM
I went to the driver page of my computer in HP's website, and I saw 2 different bios with different name and version,
The first one is the one I downloaded, since my laptop isn't working as good as it should be (screen flickering, keyboard flickering with the power button light flickering, screen backlight turned off sometimes...)
The name of the first one contains "Intel HX45" and the other one "Intel HX55",
Did I downloaded the wrong bios ?
I can't test the HX55 bios version because it is version: "f23 revA" and my actual bios is "f24 revA" and I tried to look on internet to downgrade my bios version but I think it is lock.
I ran the hp software to automatically download my driver's, and it says that I need to download the "HX55" version of my bios (but I can't downgrade)
So my question is, what is the difference between HX45 and HX55, how am I supposed to know which one I am downloading?
Thank you.
01-03-2025 09:57 AM
Hi @Mooven,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Victus 16 r0024nf Bios version. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc. In public
Please share the serial No in the Private
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.