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‎07-27-2026 10:00 AM

HP Recommended

Hey everyone, want your help. I was just working on my PC then I just did "update and restart" i usually do and then this "bitlocker recovery key" blue screen showed up.

Note: I never set this key so I don't know how to fix it. I checked my MS accounts also there was no key backed up. Please help me out with this.

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4 REPLIES 4

‎07-27-2026 10:13 AM

HP Recommended

Hi:

 

You will have to reinstall Windows on the notebook if you want to use it again.

 

That is your only option when you don't have the Bitlocker recovery key.

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‎07-27-2026 10:23 AM

HP Recommended

Is there any way I can bypass it. 

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‎07-27-2026 10:25 AM

HP Recommended

@Paul_Tikkanen

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‎07-27-2026 10:26 AM

HP Recommended

Unfortunately, no.

 

Use the cloud recovery tool on another PC to create a bootable USB recovery drive to reinstall the original HP factory software image.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows | HP® Support

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