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‎06-07-2024 01:17 PM

HP Recommended
Product: Elitebook 840 G8
Operating System: Microsoft Windows 10 (64-bit)

I want to wipe the drive as I’ve lost the bitlocker key. I’ve been told to create a bootable USB installation thumb drive. But I don’t have the passsword to get into the bios to change the boot order. Any ideas?

Category:
3 REPLIES 3

‎06-07-2024 02:09 PM - edited ‎06-07-2024 02:23 PM

HP Recommended

@RobertFlorida,

 

 You don't need to get into the BIOS  to boot from a Windows installation usb drive. You can boot from the usb drive from F9 Boot Option Menu on bootup.

 

You have two options to create a Windows installation media with: HP Cloud Recovery Client or Microsoft Media Creation Tool. 

 

Since your laptop comes with an Intel Core 11th gen processor that requires that Intel RST storage driver be supplied to the Windows installation usb drive, it may be easier for you to use HP Cloud Recovery Client that creates a recovery media to install Windows, all drivers and HP software. Please see this link for how to use this tool.

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

You can download Cloud Recovery Client from this link.

HP EliteBook 840 G8 Notebook PC Software and Driver Details

 

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‎06-07-2024 03:38 PM

HP Recommended

Thank you very much! I very much appreciate it 🙂

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‎06-08-2024 05:22 AM

HP Recommended

You are welcome.

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