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Locked

‎02-21-2023 10:59 AM

HP Recommended
Operating System: Microsoft Windows 11

My laptop is asking for a Bitlocker recovery.  I contacted Microsoft and they told me to email you guys to downgrade the BIOS version so I can access my laptop. Going into my Microsoft I have no devices but it shows what I've purchased. Is there away for me to be able to log in 

Category:
1 REPLY 1

‎02-22-2023 07:03 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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