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HP Recommended

So - did you know that hp activate Bitlocker encryption when they install Windows on your laptop and don’t let you know to save your key in your MS account? So the motherboard died in my 7 month old laptop - I’m told over and over to back up which of course you can’t do when your motherboard is dead. When it’s finally sent back I can’t even get past the Bitlocker screen. So now I have to create a USB forced start but of course I don’t have a laptop to do that on. The service chat has been appalling today and got me nowhere. Ready to give up on hp.

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