• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-28-2022 05:50 AM - edited ‎08-28-2022 02:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello I have a hp 240 G7 7DE52ES#ABF.

 

I updated the BIOS from hp drivers site.

Problem :after bios update the screen is black ( the power light is on).

I tried the update version before (there were 3 updates availables) with the usb key and windows + B trick, The screen lighted the time t update bios.But no more success after restart. Always black.

I tried the windows+B trick to recover the last BIOS working. Always black.

 

I don(t know whre it comes from but i am annoyed.

 

I'd like to get back the verison of the  BIOS i originnaly had, it seems it was anterior to the BIoses proposed on hpsite.

 

How an i do ? cheers from France

 

Edit on another same model, the BIOS version which is installed is the F.56 but i can't find it anywhere.

 

 

 

Category:
1 REPLY 1

‎08-28-2022 04:05 PM

HP Recommended

Hello @LFR1 

Sorry to hear that you are having problems ... I would like to help you.

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.