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Locked

‎09-03-2020 06:16 PM

HP Recommended
Product: HP stream

So I got a laptop off a friend & whenever I turn it on the screen is black. The power button/caps lock will light up but screen stays black. I’ve disconnected battery and did the windows B&v reset and nothing happened..any ideas of what I can do? 

1 person had the same question
1 REPLY 1

‎09-06-2020 05:49 PM

HP Recommended

@Celbon2468

 

Welcome to the HP Support community.

 

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Sandytechy20
I am an HP Employee

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