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‎10-11-2021 06:39 PM

HP Recommended

When power on the pc .'device ran into problem restart now' displayed.. That going Automatic repair appear on display and going black screen..kindly support

1 REPLY 1

‎10-14-2021 09:36 AM

HP Recommended

@Mahendran94

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that you're getting this error "device ran into problem restart now" to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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